Question 1

How does Dwello work?

Accepted Answer

Just forward your executed contract to your dedicated Dwello address (e.g., hello@getdwello.com). We extract the key dates, build your timeline, and start coordinating. That's it.

Question 2

Does it work with my email provider?

Accepted Answer

Yes. Gmail, Outlook, Yahoo, your brokerage email... if you can forward an email, Dwello works. No integrations, no permissions, no IT department required.

Question 3

Is my client data secure?

Accepted Answer

Absolutely. We use SOC-2 compliant infrastructure with encryption at rest and in transit. Your data is never sold or shared. And because we use email forwarding (not OAuth), we never have access to your full inbox.

Question 4

Can I customize the email templates?

Accepted Answer

Yes. Dwello comes with best-practice templates for every scenario (Introduction, Inspection Request, Closing Congrats), but you can fully edit them to match your brand voice.

Question 5

What if I forget to forward something?

Accepted Answer

No problem. Forward it whenever you remember. Dwello will reconcile any new documents or dates with your existing transaction timeline.

Blog

Stop Losing Deals: 5 Transaction Coordination Nightmares Real Agents See All the Time

How AI is Transforming Real Estate Transaction Coordination

What is Dwello? The AI Transaction Coordinator Explained

California Real Estate Transaction Coordination: A Complete Guide

AI vs Human Transaction Coordinators: Which is Right for You?

How Real Estate Agents Save 10+ Hours/Week with AI Transaction Coordination

The Future of Real Estate Transaction Management